Privacy Policy
MatrixLabX (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services, including AIContentPad, AIProdPad, AISalesPad, and other AI-driven tools we offer (collectively, “Services”).
Please read this privacy policy carefully. By accessing or using our Services, you agree to collecting and using information as described in this policy.
1. Information We Collect
A. Personal Information
When you register, subscribe, or interact with our Services, we may collect:
- Name
- Email address
- Phone number
- Company name
- Billing information
- Login credentials
B. Usage Data
We collect information on how you interact with our Services, including:
- Browser type and version
- IP address
- Pages visited
- Time spent on pages
- Referring URLs
- Clickstream data
C. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect data and improve your experience. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use collected information to:
- Provide and manage our Services
- Personalize your experience
- Improve our products and performance
- Communicate with you, including updates and promotions
Pr.ocess payments and manage subscriptions - Detect and prevent fraud and abuse
- Comply with legal obligations
3. Sharing Your Information
We do not sell your data. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., hosting, analytics, customer support)
- Payment Processors: For billing and transaction purposes
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures, including encryption, access controls, and secure servers, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access the personal data we hold about you
- Correct or update your data
- Request the deletion of your information
- Object to certain uses of your data
- Withdraw consent where applicable
To exercise these rights, contact us at hello@matrixlabx.com.
6. Data Retention
We retain your data for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. You can request deletion of your data at any time.
7. International Data Transfers
Your information may be transferred to and maintained on servers outside your state, province, or country. Using our Services, you consent to such transfers, including to the United States.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties.
9. Children’s Privacy
Our Services are not directed to individuals under 13 years of age (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically to stay informed.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please get in touch with us at: MatrixLabX
Email: hello@matrixlabx.com
Website: https://matrixlabx.com