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Privacy Policy

Last updated: May 2026

MatrixLabX, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect information you provide when filling out contact forms, requesting an AAR, or communicating with our team — including name, email, company name, job title, and business information. We also collect website usage data automatically.

2. How We Use Your Information

We use collected information to respond to inquiries, deliver requested resources, communicate about MatrixLabX services, and improve our platform. We do not sell your personal information. We do not use your data to train public AI models.

3. Data Security

All data processed by MatrixLabX deployments remains within the Google Cloud Platform security perimeter. We implement SOC 2 Type II controls, end-to-end encryption, and zero-trust access policies. Enterprise client data is subject to the terms specified in the applicable service agreement.

4. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact privacy@matrixlabx.com. We will respond within 30 days.

5. GDPR Compliance

For individuals in the European Economic Area, our legal basis for processing is legitimate interests or consent. You may withdraw consent at any time. We conduct data protection impact assessments for high-risk processing activities.

6. CCPA Compliance

California residents have rights under CCPA including the right to know what personal information we collect and the right to deletion. We do not sell personal information. Contact privacy@matrixlabx.com to exercise your rights.

7. Cookies

We use only essential cookies necessary for website operation. We do not use advertising or third-party tracking cookies without consent.

8. Contact

Email: privacy@matrixlabx.com Address: 424 Creek Farm Rd., Suite 201B, Colchester, VT 05446 This policy was last updated June 2026.